Touch is important for a person who is visually impaired. It is one of the easiest ways to discover information about an object or the environment, either using your fingers or the tip of a white cane. But touch is also fundamental to the way a blind person communicates with other people. Which adds yet another level of complexity to the way we operate as we try to safeguard ourselves against COVID-19.
What do I mean by that?
When a sighted person is taught how to attract the attention of someone who is visually impaired, they are told to lightly touch the person on the arm or shoulder, and then identify themselves. Obviously, this isn’t an option when trying to social distance. Here’s a few suggestions I think might be an alternative.
Let’s say you are walking down a street with several people around, and see me approaching. If you know me, you can simply call out my name to attract my attention – from a safe distance, of course.
If you don’t know my name, it becomes harder. Unless I have Fiji with me, in which case I’ll probably take notice if anyone refers to me as the woman with the guide dog – I mean, how many women with guide dogs are likely to be nearby?
If I don’t have Fiji with me and you need to attract my attention, you could try referring to something specific about me or what I’m wearing – like calling me the lady in the red jersey, or woman in the blue raincoat. If you just try to attract my attention by calling out, “Excuse me!” I’m probably not going to pay attention – I’ll assume you’re talking to someone else and just continue on my way.
So, if you’re trying to attract my attention without needing to touch me, call out to me from a safe distance in a way that I know it’s me you’re talking to.
Touch is also fundamental when a visually impaired person is being guided by someone who is sighted. Even though we are trying to avoid unnecessary trips away from home, sometimes they are necessary. And sometimes we need a sighted person to guide us.
When this happens, the blind person would usually place a hand lightly on either the elbow or the shoulder of the person guiding them. Again, here are my thoughts on a few alternatives, taking the risk of COVID-19 into account.
Depending on the particular situation and what the people involved are comfortable with, there are several ways of guiding a visually impaired person. In the ideal world, a sighted assistant could walk a few steps ahead or beside me, and I would use my white cane or Fiji to follow them. It would make it easier to do so if the sighted assistant speaks or gives some other audio cue for me to follow. That way there would be no physical contact between me and the sighted assistant.
There are other ways to do it – using my white cane as a form of tether with each of us holding one end or, using some other form of tether like blind runners do. That way there would be some distance between me and the sighted assistant, while still giving us a secure way of remaining connected.
As a final suggestion, if physical contact cannot be avoided, I’d probably rather place a hand on the sighted guide’s shoulder and walk slightly behind them. Especially with the current recommendation to cough into your elbow, I’m certainly not going to be holding anyone there.
As always, it’s best to ask the individual visually-impaired person what works for them – these are my preferences, but we are all different. So, it’s best to ask.
I’d like to thank members of the LCS Assistive Technology community for sharing their ideas on both these questions – I really appreciated your confirming my thinking on these topics.
As we all continue to experience the challenges of lockdown, social distancing is becoming almost a regular part of our lives. But have you thought about the challenges social distancing poses for someone who is blind or visually impaired?
A few weeks ago, my guide dog, Fiji, wrote a guest blog on my Beyond Sight Blog about her feelings about social distancing. Yes, it was a somewhat tongue-in-cheek perspective for me to share, but the challenges are real – and not just for guide dogs!
Here’s how I experience social distancing, and some of the ways you can help me, and people like me, to ensure we keep safe when we’re out and about.
If I’m walking along a busy road and there is masking noise, like passing cars or wind rustling tree leaves, I might not hear you approaching. So, I might get closer to you than is safe. It would really help me if you could recognise that I might not be able to take evasive action– either make a sound so I know you’re there, or take the initiative and ensure we are a safe distance apart.
The painted lines in shopping queues are invisible to me and my white cane (or my guide dog) Unless you’re aware of a shopping centre that has created tactile lines, I have no way of knowing where the marks are. It would really help me and my guide dog if you can give us verbal guidance of where we should stand, and when we can move forward.
Never before has the #JustAskDontGrab Campaign been so important for the visually impaired community. I, like most of my blind friends, have countless stories of people grabbing us in order to attract our attention, or in order to move us physically. Nowadays that is simply not a safe option. We need people to speak to us when offering help.
Yes, there are technologies we can use to help us maintain social distancing. I could use the Be My Eyes app and ask a sighted volunteer to help me navigate safely. Or I could make use of a Sunu Band, a band that is worn on the wrist and gives tactile feedback when I’m approaching something. Or someone. Both are options for me.
But let’s be honest, I’m not keen to wave around my iPhone when I’m out and about in public. It’s just asking for trouble. And the cost of the Sunu Band puts it out of reach of most blind and visually impaired South Africans.
Which means we have to do the best that we can using our own skills and the help of those around us. People like you.
So, next time you see Fiji and I walking down the road, please speak to us to let us know where you are, and be willing to step out of our way as we walk past. Next time you spot me in the queue at Blue Route Mall with my white cane, speak up and let me know how to move from one painted line to the next as the queue progresses. And please, please don’t reach out and grab for Fiji or myself to guide us – ask us what form of help will be most safe and most comfortable for us all.
Thank you – Fiji and I really appreciate your thoughtfulness!
Over the past few months I’ve become used to the strange things happening around me. I’m okay with mom wearing a face mask when we walk, even if the voice commands she gives me sound a bit muffled. I’m used to mom and me not going out to different places. I can accept that mom needs to spend most of the day working at the computer. I’m even used to dad being around all the time. But the one thing I just can’t figure out is social distancing.
Most of the reason I’m perplexed is that my guide dog training didn’t include a class on social distancing. Mom’s tried to explain it to me but I just don’t get it.
As a guide dog, I know I shouldn’t walk up to people and distract them. So that’s not the problem. But it doesn’t mean I’m trained to walk a specific distance away from them. Or that I’m comfortable walking far into the road if mom and I need to pass slower walkers – first and foremost I’m trained to keep mom out of danger, and I don’t think it’s safe walking into the road like that.
I’m really glad mom and I haven’t had to go to the shops, because I think it would be hard for me to remember to stop at the painted lines on the floor that keep people a safe distance from each other. But then, I’ve never been able to figure out why people stand in queues. Or how to do so – I’m trained to go straight to the counter. So shopping would be doubly stressful for me now.
At least mom is able to hear where other people are when we walk and take evasive action. Because it would be very confusing if my training told me to do one thing and social distancing told me to do something else. But, you know, even though I trust mom’s judgement, I’d still like to do something to help. Because I’m a guide dog. And that’s what I do.
If you have any clever suggestions on how I could help mom maintain social distancing when we’re out and about, I’d love to hear them.