Date: 24 March 2020
Category: Disability Awareness, Audio,
**Craig, not sure if the podcast link will provide us with an image; please let me know
You’re walking down a road and see a person with a guide dog or a white cane approaching you. Do you offer to assist them? And if so, how?
One day, an elderly woman grabbed my arm and propelled me across a busy road. Then she walked off, no doubt feeling good for assisting the poor blind lady. Here’s the thing – I didn’t need to cross that road. But she didn’t give me the chance to say so.
The topic of how to engage with a visually impaired person and offer help became a hot topic on social media recently, due primarily to Dr Amy Kavanagh’s #JustAskDontGrab campaign. The campaign aims to change the way sighted people offer assistance to those of us in the VVI (blind and visually impaired) community.
In many ways I agree with the aims of the campaign. If I’m standing at the top of a flight of stairs figuring out the safest way to navigate them, I might get startled if someone suddenly reaches out and grabs my arm. It puts me at risk of losing my balance and falling down those stairs. So, #JustAskDontGrab has its place.
But truthfully, it’s a bit more complicated than that. What if there isn’t time to connect verbally before I put myself into danger? What if it’s a noisy or busy environment where I might not realize you’re talking to me? You need to consider what’s happening there and then.
But here’s the thing, most blind and visually impaired people who are out in the world are very capable of navigating our way around it. Almost all of the time. Except for the very rare occasion when we’re not. And we’ll usually ask if we need help.
Am I saying you should never offer assistance to a member of the VBI community? By no means. Because maybe it’s the one time we actually do need assistance. Just please, , rather than reaching out and grabbing our arm, or our guide dog, rather verbally ask if we need help. And, if you think we might not hear you, lightly touch our arm and then ask.
It sounds so simple, right? Yet, there’s so much happening in that moment that you reach out – metaphorically, of course – to offer assistance. And that’s the subject of a conversation Jeff Thompson, of the Blind Abilities Podcast Network, and I had a few weeks ago.
I’d love for you to listen to the podcast and let me know what you think. Whether you’re sighted or a member of the VBI community, I’m interested to know your thoughts.
Besides, you never know – it may help next time you’re walking down the road and see a person with a guide dog or white cane and try to figure out whether or not to offer assistance.
Back in the dim and distant past when I became blind, using a computer was a very different process from what it is now. Back then I had to use a special computer that barely resembled the computers my friends were using, and the amount I could do with it was limited.
Nowadays I, and many other blind people, use a standard laptop or desktop together with a software application called a screen reader. With a screen reader we’re able to accomplish almost anything that a sighted person can. Which means that we should be able to fulfil the requirements of most of the many jobs requiring the use of a computer.
Essentially, a screen reader is a programme that allows us to interact with a computer using audio. We have the option to either type or dictate to create documents, e-mails, spreadsheets or other text-based programmes. We can access menus, online content and documents created by others using the audio functionality. And there are ways we can access the content in images, graphs and diagrams.
So why then do so many people have difficulty in believing that a blind person could be successful in a job?
Maybe they believe that the software to allow a blind person to use a computer is expensive. And, certainly some of the screen readers do have a cost associated with them – as do many other software programmes used in business. But there are many different types of screen readers available nowadays, at a range of price points.
In fact, screen readers are in-built into several operating systems at no extra cost – IOS/Mac, Android, Microsoft are a few that spring to mind. That’s not to mention the many other applications that are out there – JAWS, Supernova, NVDA to name but a few.
And sure, each of these differ in what they offer and what they cost. But, for the purposes of this article, that’s detail and would depend on the preferences of the individual, the needs of the organisation, and the tasks required.
My point remains the same – with so many jobs being accessible to someone who is blind, why aren’t there more blind people being employed?
If you want to learn more about how I use a computer in my work life, please feel free to contact me through my website: www.loisstrachan.com and let’s chat about what I can and cannot do using a computer… I’m almost willing to bet you’d be amazed!
In my next article in this series I’m going to be talking about an app that helps the blind community to access print material and other physical objects more easily – or, maybe I should say one of the ways, since there are a few that I’ll be talking about in this series.
So, here we are at blog 200 – if anyone had told me back in June 2015 that I would surpass the 200 blog point I’d probably have laughed at them. I kind of thought blogging was something I’d do every now and then when I had something important to share. And maybe that’s still true. It’s just that I seem to have a fairly constant supply of important things to share with you.
Like the subject of today’s blog – an app called Be My Eyes. Here’s the description of the app taken from their website: “Be My Eyes is a global community that connects people who are blind or have low vision with sighted volunteers. On the app, volunteers assist blind and low vision users through a live video connection and work together to tackle challenges and handle a wide range of tasks. The app harnesses the power of generosity , technology, and human connection to help blind and low vision people lead more independent lives. Be My Eyes is accessible in more than 150 countries worldwide and in over 180 languages. The app is free and available for both IOS and Android.”
You may be wondering how Be My Eyes benefits the lives of those with visual impairment. Well, here’s my response to that.
Even though it doesn’t happen often, there are times when having sight would simply make my life a little easier – finding something I’ve dropped on what suddenly feels like a huge expanse of open floor space, reading a document that isn’t in an accessible format, , or an actual print document. I’ve used Be My Eyes to find out what colour an item of clothing is – yes, sometimes I buy the same item in different colours because they’re just so comfortable. Or finding out the contents of a tin, without having to open it.
I agree totally with whomever it was who said that blindness is not about ability, it’s about access to information. And sometimes having a helping hand – or a helping eye – like Be My Eyes is what we need to access that information.
Here are some of my favourite things about Be My Eyes. Not only is the added access to information great, so is the range of languages spoken by the volunteers – including many of our Southern African languages. It’s quick and easy to get connected to a volunteer –there are about 15 times the number of volunteers as registered blind users. There’s no limit to the number or duration of data calls you make, though I’d think it’s only fair to tell the volunteer if you think it may be a long or complex task.
And here’s a personal story – a few weeks ago Be My Eyes was featured quite a lot on Facebook and several of my friends shared one of their videos on my wall. Another of my friends watched the video and signed up as a volunteer, though she told me she doubted she’d ever be called on to assist someone since there were so many volunteers already. Her first call came in a day or two later…
If you’re interested in finding out more about Be My Eyes, either to sign up as a visually impaired user, or as a volunteer, simply download the app from either of the app-stores find them on almost any social media platform, or take a look at their website – www.bemyeyes.com
I believe one of the characteristics of a great leader is the ability to make people feel seen, heard and acknowledged. This was a skill that the late Nelson Mandela demonstrated regularly, as can be seen from the numerous stories of the way he engaged with people from all walks of life.
Tomorrow marks the centenary of the birth of the great Madiba and I’d like to mark the occasion by sharing the stories of the times I was privileged to meet the great man himself.
My first chance encounter with Mr. Mandela took place in the Student Union at the University of KwaZulu-Natal shortly before I lost my sight. At the time I was still able to walk around without a mobility aid, as long as I was careful where I put my feet – I could still see everything but everything was blurred, as if I was looking at the world through a thick pane of frosted glass. As I navigated my way down a short flight of stairs I realized that I had very nearly placed my boot-clad foot down on someone’s shoe.
I looked up with an apology poised on my lips – and found myself staring into the face of the great man himself. Those of you who know me well will know that I’m seldom speechless but the words of the glib apology I’d been about to utter simply vanished from my mind.
Mr. Mandela smiled and softly murmured “Bless you, my child,” and then entered the hall where throngs of students had gathered to hear him speak. ,
Two years later Mr. Mandela capped me when I graduated. By then I was totally blind and needed sighted assistance as I crossed the vast stage, was capped by Madiba and then moved to collect my degree to thunderous applause. Though I wasn’t aware of it at the time, friends told me later that there had been two standing ovations at that graduation ceremony – one when we were addressed by Madiba and one when I was capped. And yes, I did manage to avoid standing on his toes that time!
What I remember best about those two chance meetings was the sense of calm and serenity that surrounded Madiba, and the way he made me feel like I had his complete attention with just the power of his presence, his focus, and a few simple yet genuine words. On both occasions I was merely one person amongst hundreds of others, yet he made me feel seen and acknowledged – a lesson that each of us in a position of leadership can learn and strive to emulate.
I still find it amazing what a strong impression those two brief encounters had on me – a lesson in the power of true and genuine leadership and the importance of truly being able to see, hear and acknowledge the people with whom we come into contact, no matter in how trivial a way.
Next time I’ll start sharing some experiences from my recent travels to Germany and Poland – it’s been a month since I returned so it’s high time I let you into some of my adventures!
Looking back over my recent posts I realized I’ve neglected to let you know that my book, “A Different Way of Seeing – A Blind Woman’s Journey of Living an ‘Ordinary’ Life in an Extraordinary Way” is now available. But here’s the catch – you can only get it direct from me… or through Amazon.com.
Here’s the link to order the book:
Here are a few comments from readers:
“Thoroughly enjoyed it. The easy to read, conversational style of your writing was a big plus.”
“I thoroughly enjoyed Lois’ book. It was fun, informative & entertaining.”
“An easy read and great insight into the world of a blind person. Honest and with much humour, Lois answers many of the questions you might have and have never been brave enough to ask.”
Click on the link and order your copy today… I look forward to hearing what you thought!
A few days ago I was chatting to Christopher Venter, a fellow blind Capetonian and blogger, about the technology he uses and his reasons for selecting the equipment he does. Chris believes that dedicated screen reader applications like JAS are being made redundant by products like the iPad and iPhone with their in-built voiceover functionality.
My instinctive response was to question this. After all, I’ve been using JAWS on a Windows-based computer for almost 20 years.
And then I started thinking about the ever increasing amount of time I find myself spending on my iPhone (and not on my laptop): listening to podcasts, communicating with people on Facebook, FB messenger, WhatsApp, and even (finally) accessing websites on my iPhone… so maybe it’s not such an unbelievable idea.
That got me thinking.
And then, as if that wasn’t enough, the universe decided to reinforce the message.
That afternoon I listened to one of my regular podcasts, Accessibility technology Update, in which RJ cooper, one of the first people in the world to design computer solutions to enable those with special needs to accomplish tasks, repeated Chris’s message almost verbatim.
So, now I’m wondering about what this will mean for me and the way I accomplish tasks – maybe not tomorrow, but certainly sometime in the near future. My head is spinning with all the possible implications.
Only one thing is certain: the universe is insisting I get the message that change is going to happen.
To read Chris’s fascinating blog: https://blindscooterguy.wordpress.com
To listen to the Accessibility Technology Update podcast: https://itunes.apple.com/za/podcast/assistive-technology-update/id442159129?mt=2&i=369472010