As we all continue to experience the challenges of lockdown, social distancing is becoming almost a regular part of our lives. But have you thought about the challenges social distancing poses for someone who is blind or visually impaired?
A few weeks ago, my guide dog, Fiji, wrote a guest blog on my Beyond Sight Blog about her feelings about social distancing. Yes, it was a somewhat tongue-in-cheek perspective for me to share, but the challenges are real – and not just for guide dogs!
Here’s how I experience social distancing, and some of the ways you can help me, and people like me, to ensure we keep safe when we’re out and about.
If I’m walking along a busy road and there is masking noise, like passing cars or wind rustling tree leaves, I might not hear you approaching. So, I might get closer to you than is safe. It would really help me if you could recognise that I might not be able to take evasive action– either make a sound so I know you’re there, or take the initiative and ensure we are a safe distance apart.
The painted lines in shopping queues are invisible to me and my white cane (or my guide dog) Unless you’re aware of a shopping centre that has created tactile lines, I have no way of knowing where the marks are. It would really help me and my guide dog if you can give us verbal guidance of where we should stand, and when we can move forward.
Never before has the #JustAskDontGrab Campaign been so important for the visually impaired community. I, like most of my blind friends, have countless stories of people grabbing us in order to attract our attention, or in order to move us physically. Nowadays that is simply not a safe option. We need people to speak to us when offering help.
Yes, there are technologies we can use to help us maintain social distancing. I could use the Be My Eyes app and ask a sighted volunteer to help me navigate safely. Or I could make use of a Sunu Band, a band that is worn on the wrist and gives tactile feedback when I’m approaching something. Or someone. Both are options for me.
But let’s be honest, I’m not keen to wave around my iPhone when I’m out and about in public. It’s just asking for trouble. And the cost of the Sunu Band puts it out of reach of most blind and visually impaired South Africans.
Which means we have to do the best that we can using our own skills and the help of those around us. People like you.
So, next time you see Fiji and I walking down the road, please speak to us to let us know where you are, and be willing to step out of our way as we walk past. Next time you spot me in the queue at Blue Route Mall with my white cane, speak up and let me know how to move from one painted line to the next as the queue progresses. And please, please don’t reach out and grab for Fiji or myself to guide us – ask us what form of help will be most safe and most comfortable for us all.
Thank you – Fiji and I really appreciate your thoughtfulness!
After almost six weeks of being confined to home during the Level 5 lockdown, I wasn’t sure how my guide dog would react to once again wearing her harness and working with me. Okay, I knew she’d pull like crazy, because that’s what she does after a few days without working. So I had no illusions about how much pulling a six-week break was going to warrant!
After working together for over four years I was fairly certain that the break wouldn’t impact on her ability to work. Or her enthusiasm for guiding. By now Fiji and I know each other pretty well. What did concern me slightly was whether her excitement would override her excellent training – would she remember what she’d been trained to do?
I decided to have back-up with me the first time we walked, just in case. So my husband joined us for our first time out. As did our youngest dog, Allie, who walked with Craig. At least, that was the plan.
What a bad mistake it turned out to be!
Allie is used to running with Fiji. And I really mean with her – they run side by side flawlessly. So, poor Allie didn’t understand why she and dad were walking behind Fiji and mom. She whined, and she pulled, and she did doggy star-jumps to try and catch up with Fiji and me. Which totally put Fiji off her game.
Fiji kept trying to see what was bothering her sister. At first, she tried turning around to see what was going on. When that didn’t work, because I kept her moving forward, she tried to walk into the middle of the road to try and catch sight of Allie out of the corner of her eye. In desperation we tried allowing Craig and Allie to walk ahead. Only then Fiji was the one pulling like a steam train to get back out front.
So we figured we’d just have to deal with two slightly crazy dogs. But at least Fiji and I got to be out front.
Apart from that, Fiji did well on her walk.
The second time we walked, Craig hopped on his bicycle and cycled round the neighbourhood, checking in on us every now and then as we walked.
Which was fine. Except that every time he cycled past us, Fiji wanted to dash off after him. When he was going in the same direction as us it wasn’t so bad – we simply walked a little faster until he was out of sight. But whenever he appeared in front of us and rode past, Fiji immediately tried to turn round and run after him. I didn’t know whether to laugh at her enthusiasm, or growl at her naughtiness.
Since then Fiji and I have been going it alone. And she’s working brilliantly. Maybe she’s burned off the initial excitement and she’s once again used to walking her routes. Maybe she was just distracted by Craig’s presence… and Allie’s. Regardless, Fiji and I have slipped back into the easy rhythm of working as a team. And I totally love the experience.
I’m grateful that Craig was willing to help me manage my anxiety on our first two walks. But it is immensely liberating to be able to walk on my own with my beautiful Fiji.
Like most South Africans, I was excited when we were allowed to exercise at the start of Level 4 lockdown. To be honest, the ability to get out and walk with my highly frustrated guide dog was wonderful. I didn’t even mind having to wear a face mask. Yet, when it came to our first walk, I encountered an unexpected problem
As I stepped outside my garden for the first time in six weeks, with a deliriously happy guide dog at my side, I realized the mask I was wearing was restricting my hearing. Not too much, but enough that I was aware of it and it made me a little anxious about walking.
I use my hearing as an important tool to help me navigate the world around me. Usually, I use it to listen for approaching traffic. Now, when we need to be aware of social distancing, hearing also helps when that traffic is made up of other people. Particularly with more people around due to the limitation on the hours we’re allowed to exercise.
Obviously, the most important criteria for a mask is that it must be as effective as possible in preventing me from potentially catching the virus. What’s the point, otherwise? It must cover my nose and my mouth adequately and be secure enough that it’s not going to slip off my face. Beyond that, I’ve learned that some designs work better for me than others.
If I can, I’ll prefer not to wear a mask with loops that hook behind my ears to keep them in place. Because that’s what affects my hearing. Rather, a mask that ties behind my head allows my ears to be free and my hearing is unobstructed. Although I need to be sure the mask is tied tightly enough that it won’t come undone when Fiji and I are out and about.
My favourite mask so far is the one I’m wearing in the image – not just because the bright colours make it beautiful to look at – yes, masks can be fashion accessories these days – but mostly because it is held in place by two pieces of elastic that I pull over the back of my head. It is secure and my hearing is unobstructed. So that’s the first mask I reach for when leaving the house.
Make no mistake, I’ll use a mask that is held in place by other means when that particular one is in the wash. After all, it’s more about managing risk than being comfortable. But it’s definitely my preferred mask.
I am grateful that I am able to have a selection of masks to choose from. I know many of our people are not so lucky. If I only had a mask that restricted my hearing, I would wear it. But I’ll admit I’m grateful to have masks that not only work well, but are also safer for me when I walk.
Date: 24 March 2020
Category: Disability Awareness, Audio,
**Craig, not sure if the podcast link will provide us with an image; please let me know
You’re walking down a road and see a person with a guide dog or a white cane approaching you. Do you offer to assist them? And if so, how?
One day, an elderly woman grabbed my arm and propelled me across a busy road. Then she walked off, no doubt feeling good for assisting the poor blind lady. Here’s the thing – I didn’t need to cross that road. But she didn’t give me the chance to say so.
The topic of how to engage with a visually impaired person and offer help became a hot topic on social media recently, due primarily to Dr Amy Kavanagh’s #JustAskDontGrab campaign. The campaign aims to change the way sighted people offer assistance to those of us in the VVI (blind and visually impaired) community.
In many ways I agree with the aims of the campaign. If I’m standing at the top of a flight of stairs figuring out the safest way to navigate them, I might get startled if someone suddenly reaches out and grabs my arm. It puts me at risk of losing my balance and falling down those stairs. So, #JustAskDontGrab has its place.
But truthfully, it’s a bit more complicated than that. What if there isn’t time to connect verbally before I put myself into danger? What if it’s a noisy or busy environment where I might not realize you’re talking to me? You need to consider what’s happening there and then.
But here’s the thing, most blind and visually impaired people who are out in the world are very capable of navigating our way around it. Almost all of the time. Except for the very rare occasion when we’re not. And we’ll usually ask if we need help.
Am I saying you should never offer assistance to a member of the VBI community? By no means. Because maybe it’s the one time we actually do need assistance. Just please, , rather than reaching out and grabbing our arm, or our guide dog, rather verbally ask if we need help. And, if you think we might not hear you, lightly touch our arm and then ask.
It sounds so simple, right? Yet, there’s so much happening in that moment that you reach out – metaphorically, of course – to offer assistance. And that’s the subject of a conversation Jeff Thompson, of the Blind Abilities Podcast Network, and I had a few weeks ago.
I’d love for you to listen to the podcast and let me know what you think. Whether you’re sighted or a member of the VBI community, I’m interested to know your thoughts.
Besides, you never know – it may help next time you’re walking down the road and see a person with a guide dog or white cane and try to figure out whether or not to offer assistance.
Back in the dim and distant past when I became blind, using a computer was a very different process from what it is now. Back then I had to use a special computer that barely resembled the computers my friends were using, and the amount I could do with it was limited.
Nowadays I, and many other blind people, use a standard laptop or desktop together with a software application called a screen reader. With a screen reader we’re able to accomplish almost anything that a sighted person can. Which means that we should be able to fulfil the requirements of most of the many jobs requiring the use of a computer.
Essentially, a screen reader is a programme that allows us to interact with a computer using audio. We have the option to either type or dictate to create documents, e-mails, spreadsheets or other text-based programmes. We can access menus, online content and documents created by others using the audio functionality. And there are ways we can access the content in images, graphs and diagrams.
So why then do so many people have difficulty in believing that a blind person could be successful in a job?
Maybe they believe that the software to allow a blind person to use a computer is expensive. And, certainly some of the screen readers do have a cost associated with them – as do many other software programmes used in business. But there are many different types of screen readers available nowadays, at a range of price points.
In fact, screen readers are in-built into several operating systems at no extra cost – IOS/Mac, Android, Microsoft are a few that spring to mind. That’s not to mention the many other applications that are out there – JAWS, Supernova, NVDA to name but a few.
And sure, each of these differ in what they offer and what they cost. But, for the purposes of this article, that’s detail and would depend on the preferences of the individual, the needs of the organisation, and the tasks required.
My point remains the same – with so many jobs being accessible to someone who is blind, why aren’t there more blind people being employed?
If you want to learn more about how I use a computer in my work life, please feel free to contact me through my website: www.loisstrachan.com and let’s chat about what I can and cannot do using a computer… I’m almost willing to bet you’d be amazed!
In my next article in this series I’m going to be talking about an app that helps the blind community to access print material and other physical objects more easily – or, maybe I should say one of the ways, since there are a few that I’ll be talking about in this series.
So, here we are at blog 200 – if anyone had told me back in June 2015 that I would surpass the 200 blog point I’d probably have laughed at them. I kind of thought blogging was something I’d do every now and then when I had something important to share. And maybe that’s still true. It’s just that I seem to have a fairly constant supply of important things to share with you.
Like the subject of today’s blog – an app called Be My Eyes. Here’s the description of the app taken from their website: “Be My Eyes is a global community that connects people who are blind or have low vision with sighted volunteers. On the app, volunteers assist blind and low vision users through a live video connection and work together to tackle challenges and handle a wide range of tasks. The app harnesses the power of generosity , technology, and human connection to help blind and low vision people lead more independent lives. Be My Eyes is accessible in more than 150 countries worldwide and in over 180 languages. The app is free and available for both IOS and Android.”
You may be wondering how Be My Eyes benefits the lives of those with visual impairment. Well, here’s my response to that.
Even though it doesn’t happen often, there are times when having sight would simply make my life a little easier – finding something I’ve dropped on what suddenly feels like a huge expanse of open floor space, reading a document that isn’t in an accessible format, , or an actual print document. I’ve used Be My Eyes to find out what colour an item of clothing is – yes, sometimes I buy the same item in different colours because they’re just so comfortable. Or finding out the contents of a tin, without having to open it.
I agree totally with whomever it was who said that blindness is not about ability, it’s about access to information. And sometimes having a helping hand – or a helping eye – like Be My Eyes is what we need to access that information.
Here are some of my favourite things about Be My Eyes. Not only is the added access to information great, so is the range of languages spoken by the volunteers – including many of our Southern African languages. It’s quick and easy to get connected to a volunteer –there are about 15 times the number of volunteers as registered blind users. There’s no limit to the number or duration of data calls you make, though I’d think it’s only fair to tell the volunteer if you think it may be a long or complex task.
And here’s a personal story – a few weeks ago Be My Eyes was featured quite a lot on Facebook and several of my friends shared one of their videos on my wall. Another of my friends watched the video and signed up as a volunteer, though she told me she doubted she’d ever be called on to assist someone since there were so many volunteers already. Her first call came in a day or two later…
If you’re interested in finding out more about Be My Eyes, either to sign up as a visually impaired user, or as a volunteer, simply download the app from either of the app-stores find them on almost any social media platform, or take a look at their website – www.bemyeyes.com
I believe one of the characteristics of a great leader is the ability to make people feel seen, heard and acknowledged. This was a skill that the late Nelson Mandela demonstrated regularly, as can be seen from the numerous stories of the way he engaged with people from all walks of life.
Tomorrow marks the centenary of the birth of the great Madiba and I’d like to mark the occasion by sharing the stories of the times I was privileged to meet the great man himself.
My first chance encounter with Mr. Mandela took place in the Student Union at the University of KwaZulu-Natal shortly before I lost my sight. At the time I was still able to walk around without a mobility aid, as long as I was careful where I put my feet – I could still see everything but everything was blurred, as if I was looking at the world through a thick pane of frosted glass. As I navigated my way down a short flight of stairs I realized that I had very nearly placed my boot-clad foot down on someone’s shoe.
I looked up with an apology poised on my lips – and found myself staring into the face of the great man himself. Those of you who know me well will know that I’m seldom speechless but the words of the glib apology I’d been about to utter simply vanished from my mind.
Mr. Mandela smiled and softly murmured “Bless you, my child,” and then entered the hall where throngs of students had gathered to hear him speak. ,
Two years later Mr. Mandela capped me when I graduated. By then I was totally blind and needed sighted assistance as I crossed the vast stage, was capped by Madiba and then moved to collect my degree to thunderous applause. Though I wasn’t aware of it at the time, friends told me later that there had been two standing ovations at that graduation ceremony – one when we were addressed by Madiba and one when I was capped. And yes, I did manage to avoid standing on his toes that time!
What I remember best about those two chance meetings was the sense of calm and serenity that surrounded Madiba, and the way he made me feel like I had his complete attention with just the power of his presence, his focus, and a few simple yet genuine words. On both occasions I was merely one person amongst hundreds of others, yet he made me feel seen and acknowledged – a lesson that each of us in a position of leadership can learn and strive to emulate.
I still find it amazing what a strong impression those two brief encounters had on me – a lesson in the power of true and genuine leadership and the importance of truly being able to see, hear and acknowledge the people with whom we come into contact, no matter in how trivial a way.
Next time I’ll start sharing some experiences from my recent travels to Germany and Poland – it’s been a month since I returned so it’s high time I let you into some of my adventures!
Looking back over my recent posts I realized I’ve neglected to let you know that my book, “A Different Way of Seeing – A Blind Woman’s Journey of Living an ‘Ordinary’ Life in an Extraordinary Way” is now available. But here’s the catch – you can only get it direct from me… or through Amazon.com.
Here’s the link to order the book:
Here are a few comments from readers:
“Thoroughly enjoyed it. The easy to read, conversational style of your writing was a big plus.”
“I thoroughly enjoyed Lois’ book. It was fun, informative & entertaining.”
“An easy read and great insight into the world of a blind person. Honest and with much humour, Lois answers many of the questions you might have and have never been brave enough to ask.”
Click on the link and order your copy today… I look forward to hearing what you thought!
A few days ago I was chatting to Christopher Venter, a fellow blind Capetonian and blogger, about the technology he uses and his reasons for selecting the equipment he does. Chris believes that dedicated screen reader applications like JAS are being made redundant by products like the iPad and iPhone with their in-built voiceover functionality.
My instinctive response was to question this. After all, I’ve been using JAWS on a Windows-based computer for almost 20 years.
And then I started thinking about the ever increasing amount of time I find myself spending on my iPhone (and not on my laptop): listening to podcasts, communicating with people on Facebook, FB messenger, WhatsApp, and even (finally) accessing websites on my iPhone… so maybe it’s not such an unbelievable idea.
That got me thinking.
And then, as if that wasn’t enough, the universe decided to reinforce the message.
That afternoon I listened to one of my regular podcasts, Accessibility technology Update, in which RJ cooper, one of the first people in the world to design computer solutions to enable those with special needs to accomplish tasks, repeated Chris’s message almost verbatim.
So, now I’m wondering about what this will mean for me and the way I accomplish tasks – maybe not tomorrow, but certainly sometime in the near future. My head is spinning with all the possible implications.
Only one thing is certain: the universe is insisting I get the message that change is going to happen.
To read Chris’s fascinating blog: https://blindscooterguy.wordpress.com
To listen to the Accessibility Technology Update podcast: https://itunes.apple.com/za/podcast/assistive-technology-update/id442159129?mt=2&i=369472010