queueing

Social Distancing for the Blind Community

The image shows Lois walking along the side of a roa

As we all continue to experience the challenges of lockdown, social distancing is becoming almost a regular part of our lives. But have you thought about the challenges social distancing poses for someone who is blind or visually impaired?

A few weeks ago, my guide dog, Fiji, wrote a guest blog on my Beyond Sight Blog about her feelings about social distancing. Yes, it was a somewhat tongue-in-cheek perspective for me to share, but the challenges are real – and not just for guide dogs!

Here’s how I experience social distancing, and some of the ways you can help me, and people like me, to ensure we keep safe when we’re out and about.

If I’m walking along a busy road and there is masking noise, like passing cars or wind rustling tree leaves, I might not hear you approaching. So, I might get closer to you than is safe. It would really help me if you could recognise that I might not be able to take evasive action– either make a sound so I know you’re there, or take the initiative and ensure we are a safe distance apart.

The painted lines in shopping queues are invisible to me and my white cane (or my guide dog) Unless you’re aware of a shopping centre that has created tactile lines, I have no way of knowing where the marks are. It would really help me and my guide dog if you can give us verbal guidance of where we should stand, and when we can move forward.

Never before has the #JustAskDontGrab Campaign been so important for the visually impaired community. I, like most of my blind friends, have countless stories of people grabbing us in order to attract our attention, or in order to move us physically. Nowadays that is simply not a safe option. We need people to speak to us when offering help.

Yes, there are technologies we can use to help us maintain social distancing. I could use the Be My Eyes app and ask a sighted volunteer to help me navigate safely. Or I could make use of a Sunu Band, a band that is worn on the wrist and gives tactile feedback when I’m approaching something. Or someone. Both are options for me.

But let’s be honest, I’m not keen to wave around my iPhone when I’m out and about in public. It’s just asking for trouble. And the cost of the Sunu Band puts it out of reach of most blind and visually impaired South Africans.

Which means we have to do the best that we can using our own skills and the help of those around us. People like you.

So, next time you see Fiji and I walking down the road, please speak to us to let us know where you are, and be willing to step out of our way as we walk past. Next time you spot me in the queue at Blue Route Mall with my white cane, speak up and let me know how to move from one painted line to the next as the queue progresses. And please, please don’t reach out and grab for Fiji or myself to guide us – ask us what form of help will be most safe and most comfortable for us all.

Thank you – Fiji and I really appreciate your thoughtfulness!

Paws for Thought on a Human Idiosyncrasy

The image shows the head of a blonde Labrador, wearing a white collar.
I really don’t understand humans sometimes. Like when mom and I go to a shop or a bank and we see lots and lots of people standing behind one another. Mom calls this queueing.

Dogs don’t queue. Nor do most other animals, though I’ve seen young ducks following their mothers in something a bit like a queue. But at least they’re moving. Unlike humans in shops – they simply stand there doing nothing for what seems like a long time before moving forward a single step and then doing nothing again.

For me, it seems far more reasonable to simply take mom to the front of the line of people. I mean, doesn’t that make sense to you? But mom always laughs, pats me and says we have to wait our turn.

Like I’ve said, it doesn’t make sense to me. But I do it because mom asks me to and I love my mom lots. Besides, as a well-trained guide dog I’m meant to do what she says, even if I don’t understand why.

Sometimes the shops are clever and don’t make me and mom stand in a queue – they send someone to assist mom and we wait by the counter until they help us. Now, that makes more sense to me.

Yet, even at our local shop, where they do this, I often see other people standing in those peculiar lines. But at least mom and I don’t have to do it.

I’ve long become accustomed to the reality that I won’t always understand the way humans behave. They’re not dogs, after all. And that’s okay, because I also don’t understand the way cats, birds or children behave. But it would be nice if someone could explain things to me every now and then.

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