disability

What Would You Like to Know about Blindness?

Here’s my first update on my plan to convert my book, “A Different Way of Seeing: A Blind Woman’s Journey of Living an ‘Ordinary’ Life in an Extraordinary Way” into an audio book.

When I first reread the book, I got the feeling that there was quite a bit that I could update. That, of course, would be the deciding factor of whether or not to try and find a way to update the content given in the audio version. It didn’t make sense to me to figure out how to do it before working out if there was enough material to make an update worthwhile.

When I started listening to each chapter and jotting down ideas of what could be added, what had changed and what I can do now that I couldn’t when I wrote Different Way of Seeing I found I actually had a wealth of new information – from looking at how apps have solved some of the challenges in the kitchen, right the way through to sharing a little of the wonderous adventures I’ve had since meeting Fiji.

Yes, some chapters have more updates than others. Ultimately very little’s changed in how I select clothing and make-up, but I have lots of new stories to share with you so, even where little’s changed, there’s still lots to share that I hope will both entertain and inform you as you listen.

I’m still in the phase of figuring out what needs to go into the update. If you’d like to know how I accomplish any specific task… and I really do mean any task… I’d love to hear from you – I may not use your question in the update, and I may already have answered it in Different Way of Seeing, but I’ll still get back to you with a response of some form.

Looking forward to hearing your input…

Can You Help Me Take Accessible Travel into the Mainstream?

Accessible South Africa

As some of you know, I’m getting more and more involved in accessible travel, both through my writing and the Accessible South Africa Travel Podcast.

I’ve now written seven articles on travel as a blind tourist for the Blind Perspective e-newsletter. These articles are written for a visually impaired audience to inspire them to go out and see the beautiful and diverse world we live in. I also try to answer some of the questions and concerns that blind and visually impaired travelers may have. But, my point is, I’m writing for a visually impaired audience.

A few months ago I spoke to a sighted audience and shared a little about how I use my other senses to experience travel and places I’ve never been before. I was completely amazed at how many people came up and spoke to me afterwards saying how fascinated they were to hear what I had to tell them.

Which makes me wonder if other sighted people might also be interested.

So I’m asking for your help – I’d like to find out the names of magazines, newspapers, websites, blogs, podcasts, and any other publications that have articles about travel. Obviously, if you can give me contact details of who at the publication I should approach, that’d be great, but it’s not a necessity – I can do that myself.

Can you help me take accessible travel into the mainstream? I really hope you can!

On Independence 02 – The Eternal Fight Between Pride and Productivity

LoisWhen is it okay to ask for help if you’re disabled, and when isn’t it? That’s today’s $60 million question.

A few weeks ago I needed to extract information from 50 business cards. Yes, it would have been quicker, and easier, and more effective for me to ask a sighted person to help me. Instead I chose to do it on my own. And I managed, with the help of a clever little app called Braigo, which converted the text into a form I could access. But here’s the thing: that task took me 3 full days; three full days when I had other tasks waiting for me.

Every day I face the same dilemma. Should I ask my husband/a friend/a family member/a random stranger walking down the road to help me do something. Or should I insist on proving to myself and others that I am able to do it despite being blind. Sadly, even though I know it’ll take me a lot longer to do it myself, that’s usually the choice I make.

So, today I’m asking myself why I do it?

Perhaps it’s a question of pride, of not wanting to feel like I’m always asking for help. Perhaps it’s my inherent stubbornness that refuses to acknowledge that my blindness means that some tasks are harder for me, or will take me longer. And yes, there is an immense sense of satisfaction of doing the things I can. But when faced with a mountain of items on my To Do List and a molehill of time in which to do them, even I have to admit that my insistence on doing things for myself isn’t always the most productive use of my time and energy.

Many of the blindness training centres around the world stress the need for independence in all aspects of life. And I understand why they do so –they want us to learn the crucial skill of figuring out how to do things on our own rather than taking the easy way out and asking our support system. Being forced to be independent teaches us that we can do far More than we believed possible. But I’ll admit that I sometimes wonder if the focus on doing things for ourselves might make us feel we’re failing if we reach out for assistance.

Don’t get me wrong – I’m not going to stop doing things for myself. Nor am I going to stop learning new skills and techniques to make me more independent. Or constantly testing out new devices and apps to help me do so.

But maybe I should recognize that asking for help isn’t always taboo. That sometimes getting a sighted person to help me with a task will make me more productive and allow me to cross a few more items off my ever-growing To Do List. And that efficiency may be more important than pride and stubbornness.

Because, let’s face it, even sighted people have to ask for help sometimes, don’t they?

The photo show me working at my computer with a pile of business cards. Thanks to Craig Strachan for the photo.

On Independence 01: How Could He Have Missed It?

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I was chatting to a professional photographer while waiting to soundcheck for my set at the Inclusive Arts Festival at the Artscape Theatre in Cape Town last weekend. You can imagine my reaction when he said with utter conviction that he wouldn’t cope if he were disabled since he couldn’t bear being totally dependent on others.

Naturally this engaged the inner coach in me – I started asking questions about the assumptions he was making about disability, independence and dependence and ability. And it turned into a short but fascinating conversation about how many people view disability.

I’ve found that conversation spinning in my brain for the past few days and it’s given rise to several thoughts on the topic.
I suspect it’s going to take me a few articles to think through all the aspects of this question that have been percolating in my mind, so be warned… this is the first of a series that’ll look into what I believe independence means to someone with a disability, the concept of independence as a continuum rather than an absolute, some of the tools that give us greater independence, and why so often a disabled person feels that asking for help constitutes a failure on their part.

Finally, I find myself feeling intensely frustrated… saddened… surprised that someone who had spent a week immersed in the world of performers with disabilities could be so blind to the talent, skill and, above all, the independence they showed. How could he have missed it – it was right in front of his eyes…

Demystifying Disability with the Cape Chamber of Commerce

LoisDon’t get me wrong – I love sharing my story and inspiring audiences to see their lives and their challenges in a different way as an inspirational speaker. It’s always a privilege to be given the opportunity to do so. But equally important to me is the opportunity of speaking to business audiences about the capabilities of people who are so often marginalised in the job market because of the misperceptions about disability.

Which is why I was so delighted to tackle the topics of the barriers faced by people living with disabilities at the Cape Chamber of Commerce’s breakfast event a fortnight ago. Being able to address a subject that is so close to my heart with my ideal audience was like receiving a gift!

Speaking to the members of the Cape Chamber of Commerce was a great experience –the group of over 50 people were clearly engaged with the information I was sharing and I received some great questions afterwards.

The most exciting aspect for me was how interested people seemed in making their products and services inclusive to those with disabilities, whether it be in making their websites more accessible to visually impaired customers, or in understanding how to make their workplaces accessible to those with a mobility impairment. And we touched on a related topic that’s very close to my heart – that of increasing employment of persons with disabilities.

My hope is that I’ll have the opportunity of engaging more with members of the Cape Chamber, either as a group or in their individual capacities, whether it’s to give them information on the accessibility of their websites, facilitate an assessment of the physical accessibility of their workspace, or to come and speak (formally or informally) to their teams about disability, diversity and inclusion.

My thanks to Bruce Wade and Linda Roopen for giving me the opportunity of speaking to members of the Cape Chamber of Commerce. I certainly hope it won’t be the last time I do so! XXXXX

The Day Fireworks went Off in My Head

Accessible South Africa

For almost two years I’ve wanted to start a podcast. I knew what my podcast would be about, who my target audience would be and some of the people I’d like to interview. But somehow I never got round to making my ideas a reality. And it seemed that my podcast would be added to the ever-growing list of things I’d do “when I got round to it”.

Then I met a lady named Deirdre Gower, who runs a website on travel for people with a disability. The Accessible South Africa platform has information on services, accommodation, activities and venues that accommodate the needs of disabled people. And I totally fell in love with what Deirdre’s trying to do!

In one of our conversations Deirdre said she’d like to start an Accessible South Africa podcast… and suddenly fireworks started going off in my head…

We now have three episodes of the Accessible South Africa Travel Podcast out and I’m having so much fun interviewing people who are out there seeing the world despite their disability, and service providers who are making their services available to disabled travelers.

If you’re interested in travel, love inspiring stories, or are curious to learn more about how people with disabilities travel the world, and some of the wonderful travel experiences that are making their services inclusive to all, this podcast is for you – we’re not just there for the disabled community.

Subscribe to the podcast here: https://iono.fm/c/3715, or wherever you listen to your podcasts. And browse through the resources and information on the Accessible South Africa website: www.accessiblesouthafrica.co.za

Louis on the Block – Another Great Place for Guide Dogs

LouisLogo
It’s really not hard to find an enticing restaurant in Cape Town, no matter what type of food you’re looking for. I’ve already written a number of reviews of places that welcome Fiji and this is another of those. But this restaurant, Louis on the Block, in Bergvliet, has an added bonus – they’ve made their venue accessible to people who are mobility impaired as well.

Craig, Fiji and I have eaten at Louis on the Block in Children’s Way, Bergvliet a number of times. Not only do we enjoy their delicious, reasonably priced food and good service, but I’m always impressed by how disability-aware they are.

My guide dog, Fiji, is always warmly welcomed into the restaurant. On one momentous previous visit Fiji was offered not just a bowl of water but a snack as well, which she was most put out when I declined. I know some of you may be thinking it was unfair of me to deprive her of her snack when Craig and I got to eat. Here’s the thing: if Fiji learns to look for food at restaurants she’s slipped over the line into begging – and a begging dog is downright unpleasant for everyone!

What really impresses me about Louis on the Block is that the restaurant is also accessible to those with physical disabilities. Though there are steps up to the main entrance, they have a second stepless entrance that’ll easily accommodate wheelchairs. The tables aren’t crammed together so the space is fairly easily navigable, and the restrooms are also spacious enough to allow access to a wheelchair.

Over the years I’ve been to a large number of restaurants that are happy to accommodate my visual impairment and my guide dog. Sadly I doubt the same is true for a person with a mobility impairment. So it’s really great to experience a restaurant that is so aware of the needs of all their customers, no matter what!

If you’ve never been to Louis on the Block in Bergvliet, Fiji and I would definitely recommend you give them a try –with apologies from Fiji for not being able to vouch for the food herself.

Getting to Grips with the Question of Employment… Or the Lack Thereof 03

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I’d love to know how many blind and visually impaired people have been unsuccessful in a job application because of barriers in the hiring process – both physical barriers and the more insidious barriers of unconscious bias. Want to know what on earth I’m talking about? Well, read on…

Sometimes the systems used in the application process disqualify us automatically – like when a driver’s license is a requirement for a job. Granted, there are some jobs that a driver’s license is needed, but for many it’s more about being able to get around independently. Here’s the thing, having an absolute requirement for a driver’s license automatically excludes a number of people, including anyone whose visual impairment is significant enough to prevent them from driving.

Sometimes an applicant may need to complete a range of aptitude tests, which may be conducted on computer. While some of these systems are designed with the needs of visually impaired candidates in mind, many of them are not.

I’m not saying that employers deliberately try to exclude visually impaired candidates. I really don’t believe that’s the case. What I’m saying is that perhaps these systems need to be reviewed to ensure they are inclusive of those with special needs.

Another potential barrier to employment are the unconscious assumptions that may affect the way people see disability. I’m startled when friends I’ve known for some time ask questions that reveal they don’t know what I can and can’t do. If people who know me struggle to understand my abilities and skills, how much more difficult must it be for someone in a hiring position who doesn’t engage with a visually impaired person on a regular basis.

Sadly, though we may try to deny it, the usual assumption made by people is that disability means inability, and that’s simply not true. Our abilities are no different – all that differs is the way we access information and accomplish tasks.

How often in job interviews are disabled candidates confronted with questions about how they accomplish the most basic tasks – How do you dress yourself? How do you cook a meal?– which have absolutely nothing to do with the job. The frightening thing is that if those conducting an interview can’t imagine how a visually impaired candidate can accomplish the fundamentals of independent living, how on earth will they be able to conceive of the same person carrying out the requirements of a job?

My plea to companies is that they relook at the systems they use to invite and assess candidates to make sure they aren’t inadvertently excluding those with a disability. I know of at least one company who specialize in this field and would be happy to refer them. Likewise, if I can assist organisations in my capacity as a consultant raising awareness of how we accomplish tasks and challenge the assumptions people make about disability and inability, I’d be more than happy to chat to you.

PS Please share this article with anyone you know who might need to read it – let’s work together to increase the inclusion of those who are visually impaired into society and the workplace!

Getting to Grips with the Question of Employment… Or the Lack Thereof 02

In my last post I referred to a recent article from the Cape Argus newspaper. It’s relevant to this post as well – here’s a link to the article if you want to read it: https://www.pressreader.com/south-africa/cape-argus/20180502/281814284483805

The Cape Argus article says that companies should have budget specifically for reasonable accommodations for employees with disabilities. In the case of visual impairment this would tend to be technology to help us access information, like screen readers, and text or object recognition products. The perception is that these technologies are prohibitively expensive.

Here’s my thoughts on that perception…

I’m not going to argue that we don’t need these technologies – looking at how much time I spend on my laptop and smart phone with accessible software I find it hard to remember how we used to cope before. What I’m arguing is the perception – the assumption – that it’s expensive to provide these digital accommodations.

Sure, some commercial software solutions do carry a cost, but these are not the only solutions. And I think the decision of whether to pay for a commercial solution will depend on the perceived value. Certainly, in South Africa, the commercial solutions are out of reach of many individuals so, if the employer decides this is the way they want to go it would probably be at the employer’s expense.

Let’s look at some of the other options:

Over the past few years the assistive technology landscape has changed. Increasingly we’re seeing technology companies including in-built accessible software into their products – all Apple products now have in-build screen reader and magnifier software, Microsoft also has in-build accessible software, and the number of free or discretionary cost solutions are constantly growing. These options mean that more individuals are able to access assistive technology without breaking the bank.

What does that mean? Let’s say I was to consider applying for a position with a company, which I’m not right now, I could approach a job interview with all the assistive technology solutions already in place – hence no cost to the company unless they decided to use the more expensive commercial products. Using my existing software and various free apps on my iPhone I’m able to access almost any information I’m likely to need.

Are these free solutions as good? Certainly I find they enable me to do all I need to do, though at times I may need to hunt for the solution. I can’t say I’ve done an exhaustive comparison but certainly I Haven’t found anything I can’t do on my current screen reader that I could on the commercial equivalent.

And yet the perception persists that making reasonable accommodations will be expensive.

I suppose it’s logical – very few people with no lings to the disability world know what solutions are available, and you’re unlikely to be told about the free options if you ask a commercial vendor. So it’s up to us, as visually impaired people, to make other’s aware of what we can access.

I know the focus of my posts is on the issue of barriers to employment that exist for people with visual impairments, rather than all disabilities. This is the area I have direct personal experience in. However, I know the principles hold across the spectrum of other disabilities.

If you’d like more information on anything I’ve said in this post, please feel free to contact me – this is a subject very close to my heart… as is decreasing the barriers to employment so often faced by persons with disabilities.

PS Please share this article with anyone you know who might need to read it – let’s work together to increase the inclusion of those who are visually impaired into society and the workplace!

Getting to Grips with the Question of Employment… Or the Lack Thereof 01

Cds 2017 04 18 20 49 22 The Cape Argus newspaper recently published an article entitled “We’re human, too, you know” giving an overview of the realities faced by South African people with disabilities. The article stated that in 2016 less than 1% of South African persons with disabilities are employed.

I’ve spent a lot of time trying to understand why so few of the 1.4 million blind and visually impaired South Africans are employed. Here’s a few of the reasons people have given me for why they think this is so:

1. It’s hard finding visually impaired candidates with the skills, training and/or experience 2. The cost of necessary accommodations required to employ a visually impaired person is high. 3. Unconscious bias in the placement process

I want to consider each of these in a separate article so I can explain my thinking without having to rush.

Let’s start by looking at finding visually impaired candidates to fill positions. I want to start by posing a simple question – is it plausible that 99% of those with a visual impairment aren’t interested in being employed? Because isn’t that what’s implied if one blindly (pun intended) accepts there are no visually impaired candidates out there?

Okay, so it would seem there are candidates. But do these candidates have the skills, training and experience for jobs on the market?

Over the past few years I’ve had the opportunity of working with blind and visually impaired learners. I usually leave the sessions impressed and inspired at the skills, confidence and motivation the learners demonstrate. Often by necessity, they have developed strong problem-solving skills, are innovative thinkers and are effective communicators – I say these sought-after business skills are developed by necessity because they are skills we are forced to use on a daily basis as visually impaired people navigating the sighted world.

Then consider the blind and visually impaired graduates who successfully complete degrees or other qualifications. And those who have done so in the past and are still out there looking for work, and those who have been doing so for months, if not years.

I know of several organisations who run learnerships for youth with disabilities, helping them to develop job-related skills, which adds to the number of skilled visually impaired candidates out there seeking employment.

I’ll admit it may be challenging finding visually impaired candidates with extensive previous experience, which may at times be a factor in the candidate assessment process. With employment levels currently being so low in the visually impaired community it’s unlikely there is huge pool of visually impaired candidates with vast amounts of job experience out there. So I think it becomes a self-perpetuating problem –the only way to grow the number of visually impaired people with experience in a job is to start off by hiring more visually impaired people so they can gain that experience.

We also live at a time when technology is helping to make an ever-increasing number of jobs possible for us, when our access to information and services is greater than ever before. I think most people would be startled at how few jobs are currently inaccessible for someone who cannot see. This, of course, raises the question of the costs of accommodating the needs of visually impaired employees – but more on that in a future article.

I’ve been told by a number of people in Human Resources that they’ve never received a job application from a visually impaired candidate. Just as I’ve spoken to a number of visually impaired job seekers who have struggled to find work.

Is it possible that the problem is in connecting the two? Or are there other factors adding to the question? And, if the solution is as simple as that, what forums connecting visually impaired job seekers with organisations looking to hire them exist? And how are they reaching their target markets? Are they reaching their target markets?

I know there are greater minds than mine working on the diverse aspects of this issue. I acknowledge the many individuals and organisations who are doing amazing work to increase the inclusion and employment of visually impaired persons.

My intention in writing these articles is to add my voice to the conversation and to offer my perspective to those with whom I’m connected – you never know what ideas may be sparked by one simple post.

PS If you’d like to read the Cape Argus article cited in this post, you can find it here: https://www.pressreader.com/south-africa/cape-argus/20180502/281814284483805

PPS Please share this article with anyone you know who might need to read it – let’s work together to increase the inclusion of those who are visually impaired into society and the workplace!

X Let’s be honest, anyone who’s been looking for work for a long time is going to feel disheartened. Add to that the awareness that less than 1% of their community are employed and it becomes a little more easy to understand the difficulty wow, that’s quite a challenging mindset to overcome. XXX

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