Blindness in the Workplace
We continue the series about tools that make a blind employee productive in the workplace – this time looking at apps that use artificial intelligence (AI) to convert text and images into an audio format.
There are many such apps on the market, ranging in price from free to approximately R1500. The apps usually take a photograph of the text or image to be recognized and transmit it to the cloud for conversion. The process is usually fast and fairly accurate, though this may depend from product to product. The apps I usually use are Seeing AI, developed by Microsoft and available on the Apple app store at no cost, and Voice OCR Document Reader, developed by Shalin Shah, which costs around R80 at the time of writing.
I’ve also recently been looking at an app called Voice Dream Scanner, which I like since it does the conversion on the phone itself and so doesn’t need an internet connection – an asset considering the issue of confidentiality of information. It retails for around R100 on the app store and I’ve heard great reports on how well it works.
Of course, the far more important question is how apps like these could be used in the workplace.
The answer is pretty much anywhere where an employee who is blind wants or needs to access print material or even get help reading a computer screen, if for some reason the screen reader has stopped working.
Though more and more offices are becoming paperless nowadays, apps like these can still mean an employee who is blind would be able to access print documents like meting minutes and agendas, industry magazines and books, printed reports and some handwritten notes. though I fear we’re still a long way from an app that would be able to decipher my illegible scrawl!
I’m going to be stepping away from this series on tools that make a blind employee productive in the workplace for a few weeks while I share some information on one of my other passions – travel, with a special focus on travel for persons with disabilities.
But I’m far from done on this topic – there are still a lot more tools I’d like to share with you to help raise awareness of the reality that blindness shouldn’t be a barrier to employment with all the tools that are available to us.
Those of you following this series of articles about tools to help a blind person be independently productive in the workplace may be asking how we engage with paper documents and physical objects we need to operate.
The answer is quite simple – there’s an app for that! It’s called Be My Eyes, is free to download onto a mobile phone and is available on both IOS and Android phones.
Here’s how it works: I open the app on my smart phone and hit the “Call Next Available Volunteer” button. My data call gets picked up by one of the volunteers, who are able to use the phone camera so I can borrow their eyesight to identify objects, read printed material or a computer screen (or even handwriting). The volunteers can also help me find dropped objects or help me navigate around places.
Can you see how this would help someone who is blind in the workplace?
It can help me do anything from reading print material to using the coffee machine in the workplace. As a blind person, one of my greatest challenges is access to printed information. With an app like Be My Eyes that’s no longer such a problem.
With more than 2 million volunteers around the world, speaking more than 190 languages, and less than 200 000 visually impaired users so far, I’m sure you’ll realize I won’t be waiting long for my call to be picked up. The calls are free, and you can call as often as you need to.
Imagine how an app like Be My Eyes can empower someone who’s blind, not only in the home, but in the workplace as well.
You can find out more about Be My Eyes on their website: www.bemyeyes.com or on social media.
Of course, Be My Eyes is only one of the tools we ca use in the workplace to access information – next time I’ll be looking at some of the multitude of apps using artificial intelligence to help us access the information we need to be productive in a job.
Back in the dim and distant past when I became blind, using a computer was a very different process from what it is now. Back then I had to use a special computer that barely resembled the computers my friends were using, and the amount I could do with it was limited.
Nowadays I, and many other blind people, use a standard laptop or desktop together with a software application called a screen reader. With a screen reader we’re able to accomplish almost anything that a sighted person can. Which means that we should be able to fulfil the requirements of most of the many jobs requiring the use of a computer.
Essentially, a screen reader is a programme that allows us to interact with a computer using audio. We have the option to either type or dictate to create documents, e-mails, spreadsheets or other text-based programmes. We can access menus, online content and documents created by others using the audio functionality. And there are ways we can access the content in images, graphs and diagrams.
So why then do so many people have difficulty in believing that a blind person could be successful in a job?
Maybe they believe that the software to allow a blind person to use a computer is expensive. And, certainly some of the screen readers do have a cost associated with them – as do many other software programmes used in business. But there are many different types of screen readers available nowadays, at a range of price points.
In fact, screen readers are in-built into several operating systems at no extra cost – IOS/Mac, Android, Microsoft are a few that spring to mind. That’s not to mention the many other applications that are out there – JAWS, Supernova, NVDA to name but a few.
And sure, each of these differ in what they offer and what they cost. But, for the purposes of this article, that’s detail and would depend on the preferences of the individual, the needs of the organisation, and the tasks required.
My point remains the same – with so many jobs being accessible to someone who is blind, why aren’t there more blind people being employed?
If you want to learn more about how I use a computer in my work life, please feel free to contact me through my website: www.loisstrachan.com and let’s chat about what I can and cannot do using a computer… I’m almost willing to bet you’d be amazed!
In my next article in this series I’m going to be talking about an app that helps the blind community to access print material and other physical objects more easily – or, maybe I should say one of the ways, since there are a few that I’ll be talking about in this series.